Fresno Mystery Shopping
Your trusted source for video mystery shops, onsite mystery shopper evaluations, and secret shopper phone evaluations in Fresno.
Who We Are...
Advanced Feedback is an experienced and professional mystery shopping company with over 25 years and 2 million surveys delivered. We offer completely customized mystery shopping services that connect your vision of success to the complete satisfaction of your customers. We are continually expanding in Fresno and the surrounding area to support a growing number of businesses that use our service. From our home office we train and coordinate Fresno area field evaluators to conduct thorough and objective service and sales inspections. Advanced Feedback provides these high quality tailored programs throughout all 50 states, Canada and Mexico.
Why Advanced Feedback...
First, we listen to you. Then, we construct the exact program you need. That may be one or a combination of secret video, mystery shopper evaluations, phone shops, or customer surveys. You may need us for a month, a year, or like many of our clients for decades to come. FLEXIBILITY. We can do what our competitors can’t. We offer the most professional customized evaluations in the industry, and without long-term contracts!
Industry Knowledge and Experience...
Service and sales consultants since 1991. Our team has experience providing customer surveys, phone shops, traditional and video shops to a wide variety of industries including:
-Automotive - Car Sales Mystery Shopping, Car Rental, Automotive Services, and Car Wash Secret Shoppers
-Education - Mystery Shopping Public and Private Schools, Universities, Vocational and Professional
-Financial - Bank Secret Shoppers, Credit Unions, Insurance Companies, and Financial Advisors
-Healthcare - Mystery Shopping Hospitals, Medical Clinics, Dentists, Specialists, and Long-Term Care
-Hospitality - Hotel Secret Shopping: Limited Service, Extended Stay, Business, & Luxury Hotels, Resorts, and Casinos
-Parking - Mystery Shopping Parking Facilities and Valet Services
-Real Estate - Real Estate Mystery Shopping: Home Sales, Property Management and Leasing Agents
-Restaurants - Restaurant Mystery Shopping: Juice and Coffee Shops, Full Service, Fine Dining, Bars and Night Clubs
-Retail - Retail Sales and Service Secret Shoppers: Clothing, Hardware, Grocer, Convenience, and Specialty
-Storage - Spot Checking Storage Facilities, Portable Storage, Self Storage Units and Storage Container Companies
-Travel & Transportation - Air, Rail, Cruise, Bus, Shuttle & Limousine Services, Ticket Sales and Travel Agency
Mystery Shopping in Fresno...
Fresno offers world-class attractions and the local businesses focus on delivering top of the line customer service. As the business, financial, and entertainment capital of the San Joaquin Valley, Fresno is host to a variety of natural wonders such as three National Parks. Residents and visitors also have access to a variety of shopping and dining options.
Professional Mystery Shoppers in the Fresno Area...
Advanced Feedback offers mystery shopping services throughout California and nationwide as we are continuously hiring and training evaluators to cover every zip code. We have the management and systems in place to accept all size businesses, including international corporations, multi-state franchises, growing groups and partnerships, single location establishments, call centers and online presence only firms.
We have many certified shoppers in the following communities ready to inspect your service and sales:
Auberry - Clovis - Fowler - Fresno - Kingsburg - Madera - Navelencia.
Now hiring Fresno Secret Shoppers!
To meet the demands of Advanced Feedback’s expanding role as Fresno’s leading video mystery shopping provider and traditional mystery shopping service, we are seeking intelligent and hard working individuals to join our team.
If you are passionate about making a difference in customer service, and you are observant, with an attention to detail and write well, we invite you to register as an Advanced Feedback shopper. After registration you will have visibility of available assignments and you can accept notifications of new assignments in the Fresno area. For more information about being a service and sales evaluator click here or on the Shoppers link at the top of any page. Advanced Feedback has the tools, training and instructions to turn your ambition into a successful second income.
If you think you have what it takes to be a professional Advanced Feedback Video Specialist, please contact us directly using the links below.