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Who We Are...

Advanced Feedback, Inc. is in the business of improving your business by enhancing your customer experience.

Whether you need to learn about your customer experience, monitor your sales force, improve your brand image or gain insight about your competitors, we can help with services that fit your business and prices that fit your budget.

Our programs are designed to serve any customer oriented business, traditional or online, such as automotive, education, financial, healthcare, hospitality and many others.

At Advanced Feedback, we separate ourselves from competitors by making every service fully customized.  This customization allows us to provide a plan that works for your business.

Choose from a variety of services including telephone mystery shopping, onsite mystery shopping, employee satisfaction surveys, customer satisfaction surveys, e-mail customer follow up and telephone customer follow up.

We also provide free trials of many of our services.

Our Experience...

With over fifteen years and 1.2+ Million shops of experience, Advanced Feedback, Inc. has been able to help many businesses to improve their customer experiences.  Take a look at our satisfied client list or read some of our excellent referrals and testimonials.

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NFIB represents the interest of small and independent business owners before federal and state legislative and executive branches of government. As a matter of policy, NFIB does not endorse or promote the products and services of its members.

6920 Miramar Rd, Suite 103, San Diego, CA 92121— Telephone 800.261.4445 — Fax 858.566.9114

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