Phone Training Services
"You will be amazed by how many phone calls will turn into customers."
An appointment or a sale often begins with a phone call, which makes employee phone skills a critical part of service and sales training. With our phone training program we use highly trained shoppers to call and inquire about products or services to test, monitor, train and reinforce front line employees. Recorded calls and performance results are delivered immediately for actionable feedback, and monthly for trend monitoring. Our service call center is the authority in total quality and care.
What you can expect by teaming up with Advanced Feedback:
Phone Training On-Demand
As an alternative to customized services, Advanced Feedback’s on-demand phone training service provides a no minimum, no contract, cost effective option for businesses of any size or budget. All we need is your approval, the phone number you want us to call and your service will typically be complete in less than one business day!
Another Scam Alert!
Zelle Evaluation is not Advanced Feedback Inc. Please be careful what you are filling out! Emails from Business Evaluation Services, The Lead Ace, Underwatre Contractors and Skyline are fraudulant. Please visit our shopper page to read more about how to spot a scammer and what you can do about it!
Happy spring everyone! We've been quite busy here at Advanced Feedback scheduling and reviewing shops and adding many new clients. We couldn't do it without the help of our wonderful mystery shoppers. Thank you for all the help! A warm welcome to all of our new clients, JINS Eyewear, VBGB Beer Hall, South Beach Tanning, UFC Gym, Westcott Homes, True Homes, Market Force Information, Westminster Company, The Indigo Road, Field Museum, Innovative Staff Solutions, Oliver McMillan, La Maison du Chocolat, Crunch Fitness Canada, Born & Raised, Salon by JC and M&D Supply, Inc.
Advanced Feedback had a busy summer scheduling and reviewing video shops
from all corners of the country, Puerto Rico included. We are very grateful
to the many traveling video shoppers that make these nationwide campaigns
possible! Clients expanding services with Advanced Feedback include Crunch
Franchise, Miele USA, Salons by JC, Rent-A-Center, M & D Supply and a
wide variety of real estate development and sales firms.
We hope everyone has a wonderful spring! This month we're welcoming 36th Stree Bistro in Boise, ID to our list of restaurant and retail onsite mystery shop evaluations. C.D. PEACOCK based in Chicago, IL has signed up for in store jewlery retail secret shopping. We are also pleased to welcome Beta Metric, La Jolla CA, Compass San Francisco CA, and Momark Development in Austin Texas who will be using our telephone, onsite and video real estate secret shopper programs. Please follow us on Facebook and Twitter!
Welcome New Clients!
Advanced Feedback is grateful to welcome new two new real estate clients. Hakes Brothers based in Las Cruces New Mexico and Texas will be utlizing our video mystery shopping service for their new home sales. HV Companies located in San Diego CA will be using our telephone mystery shopping services as well as our onsite secret shops. We are also very please to welcome Qdoba based in San Diego with resturant locations nationwide; joined to use our onsite mystery shopping evaluations for their service inspections.